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Auction Features: Call Center

In-Bound Call Center: Auction Media runs a full featured call center service, equipped with bidding software and queued multiple lines to accept toll free phone bids during the auction. Auction Media call center staff are fully trained and security checked. They sit at individual computer terminals and take calls from radio auction bidders who wish to set up accounts, accept bids, check leading bids and answer questions. Attract thos bidders who are not "internet savvy". A toll-free number and long distance charges in North America are included. 5-25% of bids will be make by telephone. Attracting bidders to your Radio Auction who wish to use the telephone to place bids broadens the number of Radio Station Listeners who can participate and helps to boost auction sales revenue

Winning Bid Processing ...